Privacy policy
Last updated: October 31, 2026
2570671 Ontario Inc. ("we", "us") runs Tally, an app for tracking prepaid sessions, payments and rebook reminders. This policy explains what we collect, why we collect it, and the choices you have.
What we collect
- Your account. Your name, email address and password. Passwords are handled by our sign-in provider, Google Firebase Authentication. We never see them. If you continue with Google, Google shares your name, email address and profile picture with our sign-in provider, and we keep your name and email for your account.
- Your answer at sign-up. If you answer "What will you use it for?", we keep that answer.
- What you enter in the app. Your clients' names and contact details, reminder preferences, sessions, payments (amounts, dates and references), packages, your reminder message and your settings.
- Shared balance pages. If you share a client’s balance, we keep a copy with their first name, your name, their sessions left and recent history (no amounts) at a private link. Anyone with the link can open it, so share it only with that client. Turning the link off deletes the copy.
- Feedback you send. If you use Send feedback, we keep your note (up to 100 characters) with your account, the screen you were on and whether you were on a phone or computer. We read it to improve the app, and may email you about it.
- Usage statistics. If usage stats are on, Google Analytics records which pages and screens you open and which actions you take, such as "session marked done" or "payment logged", along with your device and browser type and approximate location. It uses a random identifier stored in your browser. It never receives your clients' details, payment amounts or anything you type.
- Technical information. Our hosting and sign-in providers process standard technical details, such as IP address, browser type and request times, to deliver and protect the service.
We don't use advertising trackers, and we don't sell personal information.
How we use it
- To run the app: sign you in, and save and sync your records across your devices.
- To email you about your account, such as address verification, password resets and important changes to the service.
- To improve the app, for example by looking at sign-up answers across all accounts to learn how people use it.
Where it's stored
Your data is stored with Google Firebase (Google Cloud), which may process it in Canada, the United States or other countries. A copy is also kept on your device so the app works offline. When the app loads, it fetches fonts from Google Fonts and a spreadsheet tool from cdnjs (Cloudflare). Those services receive your IP address as part of that request.
Usage statistics and your choices
We use Google Analytics to count how the website and app are used, so we know what to improve. Google processes this data for us and may store it in the United States. Google signals and ad personalization are turned off, and we keep this data for 2 months.
To turn it off in the app, go to Settings → Share usage stats. On this website, use the button below. Each browser and device has its own setting, and blocking cookies also stops it.
Who can see it
Only you, when you're signed in to your account. Security rules stop other accounts from reading your data. The exception is a balance page you choose to share: anyone with its link can see that page. Our service providers process it on our behalf to run the app. We may disclose information if the law requires it.
Your clients' information
You decide what client information to enter. You're responsible for having your clients' permission to store and use it, and for answering their questions or requests about it. Rebook reminders are sent from your own text or email app. We don't send messages to your clients.
Keeping and deleting your data
We keep your data while your account is open. You can delete clients and history entries in the app at any time, and download a copy of everything as a spreadsheet from Settings. To delete your account and all of its data, go to Settings → Delete account. Your clients, history, settings, feedback and sign-in are removed right away. You can also email us at alkarim.jadavji@gmail.com and we'll do it within 30 days. Copies in our providers' backups are removed on their normal schedule.
Security
Data travels over encrypted connections (HTTPS), and access is limited to your signed-in account. No system is perfectly secure, so use a strong password you don't use anywhere else, and keep your devices locked.
Children
The app is meant for adults running a business. It isn't intended for anyone under 16.
Your rights
Depending on where you live, including under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask to see, correct or delete your personal information, or withdraw your consent. Email alkarim.jadavji@gmail.com. If you're not satisfied with our answer, you can contact your privacy regulator, such as the Office of the Privacy Commissioner of Canada.
Changes to this policy
If we change this policy, we'll update the date at the top. For significant changes, we'll also tell you in the app or by email.
Contact
2570671 Ontario Inc. · alkarim.jadavji@gmail.com